NVM Series

NVM-Server

Industry-Proven Voice Mail Integration, Reliability and Performance for the Large Business.

Based on the Windows NT® platform (the most commonly used enterprise computing), the NVM-Server is NEC’s most innovative integrated Voice Mail system with Automated Attendant.

Sized right for the growing business, NVM-Server starts with 4 Voice Mail ports and 250 hours of message storage with 3 built-in Desktop Messaging Clients and expands to 24 ports with an impressive 600 hours of message storage. NVM-Server will keep your busy office at the productivity forefront with an outstanding array of highly technological feature options such as: up to 1000 Desktop Messaging Clients(with Microsoft Exchange® Outlook integration), Fax Mail, Fax-On-Demand, Hard Disk Redundancy, Interactive Voice Response (IVR) and built-in Speech Recognition.

With the NVM-Server, you’ll get one-touch access to your most frequently used Integrated Voice Mail features. Use the Voice Mail features you need the most – like Calling Your Mailbox and Leaving a Message for a co-worker, just by pressing a single key. Use this same key to check your Message Count Display to see how many messages you have waiting in your mailbox. And, while you’re on a call, a single touch can also Transfer your call directly to a co-worker’s mailbox. For those important messages, set them as Urgent (for priority treatment) and Confidential (for the recipient only).

Have you ever been on the phone with a client or customer and not been able to take notes fast enough? With the NVM-Server, just press a programmed Conversation Record key to record the call directly into your mailbox. Later on, review the recorded conversation for important details you may have missed.

Integration for the Way You Really Work. If you can’t be at your desk to take calls, press a key to have the NVM-Server automatically Call Forward your calls to your mailbox or your system may Automatically Forward your unanswered calls.

Using the optional Caller ID from your phone system, the NVM-Server stores the telephone number of a caller that left a message in your mailbox. After you listen to the message, Return Call lets you quickly call the person back without manually dialing.

Hesitant to leave your desk until that important call comes in? NVM-Server Park and Page can automatically park that call in a Personal Park Orbit and page you with your own pre-recorded announcement. You won’t miss that important call and you’ll be free to take care of other business away from your desk.

Even with all of the sophistication built into the NVM-Server, installation and maintenance are a breeze. The NVM-Server can be customized right from the Voice Mail terminal, or remotely over your LAN. Extensive reports let you track important performance parameters. NVM-Server also offers a built-in high capacity super disk for simplified backup and field upgrade.

 

System Capacities

  • Ports: 4 to 24
  • Voice Storage: 250 to 600 hrs
  • Mailboxes: 10,000
  • Speech Recognition Ports: 2-12
  • Name Directory Entries: 250-75,000
  • Includes keyboard and internal modem

Certain features may be optional, not applicable to all systems or require additional equipment. Some federal and state laws require notification, such as a beep or require consent from all parties, prior to recording a telephone conversation. The information contained herein is subject to change without notice at the sole discretion of NEC America. All trademarks are property of their respective owners.

 

System Administration and Maintenance

  • Erasing All Messages
  • Local Backup
  • Local Restore
  • Mailbox Security Code Delete
  • Port Activities / Diagnostics
  • Programming the Voice Mail
  • Reports
    • Port Self Test
    • Ports In/Out of Service
  • Screen Saver
  • Shutting Down the System
  • System Re-Initialization
  • System Time and Date
  • System Version Number
  • Trace Viewer

 

User Features

  • Auto Forward
  • Auto Help
  • Auto Time-Stamp
  • Call Announcing
  • Call Waiting
  • Calling a Mailbox
  • Calling Automated Attendant
  • Checking/Deleting a Message
  • Exiting a Mailbox
  • Forwarding Calls to a Mailbox
  • Getting Recorded Help
  • Getting the Time and Date
  • Listening Options
  • Listening to Messages
  • Paging Message
  • Recording a Confidential Message
  • Recording a Future Delivery Message
  • Recording an Urgent Message
  • Recording and Sending a Message
  • Recording Options
  • Requesting a Return Receipt
  • Security Code
  • Transfer to a Mailbox

 

System Features

  • Caller ID
  • Caller ID Automatic Transfer
  • Centralized Voice Mail (Remote Tenant Service)
  • Fax Mail
    • Checking and Printing
    • Fax Messages
    • Sending a Fax to a Mailbox
  • Fax Server
  • NVM-Desktop Messaging
  • Tenant Service
  • Voice Mail Networking
  • Voice Prompts

 

Automated Attendant Features

  • Access (Log Onto) the Voice Mail System
  • Access the Directory Dialing Feature
  • Answering Schedule Override
  • Automatic Routing for Rotary Dial Callers
  • Call Announcing
  • Call Blocking
  • Call Parking/Paging
  • Call Queuing
  • Call Waiting
  • External Extension
  • Flexible Answering Schedules
  • Flexible Call Routing
  • Forced Unscreened Transfer
  • Go to a Mailbox
  • Hang up the Call
  • Interactive Messaging (Script Prompting)
  • Leave a Quick Message
  • Select Voice Prompts in Another Language
  • Speech Recognition
  • Status Monitor
  • Transfer Calls to a Fax Machine
  • Transfer to an Automatic Call Distribution Group
  • Transfer to an Extension:Screened or Unscreened
  • Undefined Routing

 

Mailboxes

  • ACD Announcement Mailbox
  • Announcement Mailbox
  • Call Routing Mailbox
  • Directory Dialing Mailbox
  • Distribution Mailbox
  • Fax “Callbacks”
  • Fax “Same-Call” Transactions
  • Fax Distribution Lists
  • Fax Documents
  • Fax Mailbox (Fax-On-Demand)
  • Future Delivery Mailbox
  • Flexible Mailbox Numbering Plan
  • Guest Mailbox
  • Interactive Mailbox
  • Message Center Mailbox
  • Network Mailbox
  • Next Call Routing Mailbox
  • Security Code (Default)
  • Subscriber Mailbox
  • System Administrator Mailbox
  • Trunk Mailbox
  • Variable Length Mailbox Numbers

 

System Messaging and Recording Options

  • Announcement Message
  • Automatic Message Erase/Save
  • Broadcast Message
  • Directory Dialing Message
  • Distribution List
  • First Time Tutorial
  • Instruction Menu
  • Interactive Prompts
  • Mailbox Name
  • Message Length
  • Message Listen Mode
  • Message Notification
  • Message Playback Direction
  • Message Retention
  • Message Storage Limit
  • Message Waiting Lamp
  • Music On Hold
  • Recording Conversation Beep
  • Voice Compression Rate
  • Welcome Message